Privacy
How your documents and account data are handled.
This page explains how your account details, uploaded documents, and Stripe billing data are used in the service.
Information collected
We collect the account information you provide during signup, the documents you upload, the facts extracted from those documents, and your confirmations that let the case move forward.
Payment information is collected and processed through Stripe rather than stored directly in the application database.
How data is used
Your uploads and extracted details are used to build the case dashboard, organize disputes by creditor and bureau, and support document preparation and tracking.
Your confirmations are stored so we can show that you reviewed and approved the dispute details before moving forward.
Third-party services
The platform uses outside services for hosting, storage, AI-assisted extraction, and billing. Those providers may process data as part of delivering the service.
Stripe handles payment method collection and billing events. You should also review Stripe's own privacy materials if you have billing-related questions.
User control and retention
You should not upload documents you are not authorized to use, and you should review extracted details for accuracy before confirming them.
We aim to keep case records, uploads, and related confirmations tied together so the history behind each dispute remains understandable over time.
Open the File
Start free. Verify the facts before you pay for a letter.
Upload the reports, collection letters, and statements now. Turn on billing only when you want a prepared dispute document or monthly tracking for repeat rounds.
You review the facts before anything is turned into a dispute document.
Start free, then activate one-time or monthly help only when you need it.
Keep each bureau reason and 30-day window tied to the same case file.